Customer Testimonials
Did a great Job start to finish good on communication would definitely use again for my repair
Easy to deal with, brought a truck from another dealer for us. Friendly staff, comfortable waiting area
Great service department and advisor. Zenia was pleasant and checked in with updates for me. Waiting room is comfortable with good amenities.
Great communication and attention to detail was great. Felt like a valued customer. Good job.
I knew what I wanted when we arrived. I had done some research the e evening before plus, I have owned a few Jeeps over the years. Jack Wise was our salesman. Very knowledgeable about the Gladiator and it different trim levels. Pointed out a few things that were new to me as well as things that weren’t covered in my own research. Not pushy, great since of humor and baby sat my new bearded dragon. 🐉 Mike was great from finance as well. Overall a very pleasant buying experience. I give them a 10+++
James was very friendly and helpful to get me the information I needed to get the right services. Mostly, i was coming from over an hour away, and I was prepared to wait 3 to 4 hours for my service, and he got me in and out in under 2 hours, even though I was 15 minutes late for my appointment! Thank you!!
Couldn’t be happier. Every step of the way. They guys here stayed late into the evening to get my deal done. Friendly good group of guys
I couldn’t be happier with my experience at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Amanda and the team were outstanding—friendly, professional, and truly dedicated to helping me get into a car. They made what I thought would be a difficult situation feel easy. Despite my not-so-perfect credit, they were able to secure financing with a low down payment, which I really appreciate. Everything was handled smoothly and efficiently. Great service all around—I highly recommend them!
Ben the Sevice Manager and James the Service Writer did a fantastic job on our Dodge caravan. I would recommend them to anyone who has a Chrysler Dodge vehicle.
I've taken my 2021 Ram there for a couple issues and they have always been very helpful, great communication and provide excellent customer support. Much better than another dealer who I've had issues with who is much closer to me.
They so clear with me everything Customer Service is amazing
Fast & friendly service. Debra is amazing. She helped me even though Im going through a bankruptcy. I highly recommend Tonkin Hillsboro!
I’ve been coming to this location for 10 yrs & have found everyone to be exceptional. I get honest fair quotes & great service work. Everyone is always nice & friendly & love it when I bring my dog too!! I’d definitely recommend this team! Vicki
Service department greeted me when I walked in. Listened to my concerns and throughly explained in detail the repairs I needed. In and out quickly. Highly recommend.
Buying a used car through Tonkin Hillsboro was a very easy and low pressure experience. Nice folks!
Conner did a fantastic job getting me all the info I needed for the care of my 2011 Charger. Attentive, honest, and kind was my experience. Thanks so much.
Service department is unparalleled in their customer service, customer care and customer relationship. I can always get the most recent status of my 2020 Jeep Grand Cherokee Trailhawk from anyone in Service: Shaun, James, Carlos.
They have an excelent sales team. They were very friendly, personable and professional. My salesman, Drey worked very hard to help me get what I could afford for payments and Jeremy DeHaven was instrumental in helping me get the car we wanted and needed.
I am 78 years old and this has been one of the best car buying experiences I have had in my lifetime. From Drey, my salesman to Jeremy DeHaven helping find what I wanted and needed in a car, to the final step with Nick Bonnicci who worked with me on the financing to get me a great rate and payments I could afford.
The ENTIRE TEAM at the dealership were very friendly and personable. Even those I was not working directly with. They also kept it very professional and honest, something that I find rare in car delers. I speak ... Read More DealerRater - Dec 31, 2025
Preston was very professional friendly and really cared about our situation. The technician was great. We received a video of what they did to correct our problem with the car. This was the first for us and it was great!
I have worked with the sales crew here through two company owners. I have found it is the sales crew and management that matters, and the core group of folks have been there for years. I have purchased many cars from Jeremy DeHaven over the past 20 years, and every time he has treated me very well.
I had a late afternoon breakdown and the Tonkin team still got me in, a rental car, and address the issues within two business days. My thanks all around team.
Best place to bring vehicles for repairs! The staff at Tonkin really care about getting your car repaired and you back on the road.
Easy to get it done …good work snd great service
Great experience with Amanda and her team buying while buying a car from them.
Preston my service guy, is awesome!! Always get my truck in and done with great timing. Love the energy of this dealership service. Top notch! Great thanks for making everything smooth and easy. My truck is always running great. Thank you Preston and the service team at Tonkin Hillsboro CJDR
Todd Parrish helped us find the vehicle we wanted, He listened and was very helpful in finding exactly what was right for us. We will definitely go back to him.
I have been a customer of this dealership for a few years now, and they always deliver. It was, as always a good experience. Randy May and Dan took care of, and work with me.
My wife and I had a great experience buying our new truck and I would highly recommend buying from Hillsboro Chrysler Jeep! Everyone was very helpful and friendly making it a great experience.
Amanda and her team are amazing! Went above and beyond for us! Love my new Gladiator and camt wait for the wrangler also come home as well! will always recommend them and refer friends an family!
Just bought my car through Tonkin Hillsboro Chrysler Jeep Dodge. I would highly recommend them when shopping for a vehicle. Amanda and Nick were the best! So knowledgeable and courteous. They worked very hard to accommodate us in our difficult situation. I will never go anywhere else to purchase a vehicle.
Excellent dealership with transparency and eagerness to help the customer. Armando is a great sales representative who helped navigate the requests and worked as team to help effectively. Compare to other dealers, this is where Armando’s professionalism and attitude helped to hold the customer. So a big shout out to him and the other members who were involved in the process. Looking forward to deal more businesses with this dealership in future!
I worked with Preston in service - he listened to my needs and what I wanted and didn't want - he didn't push to upsell anything. service found other issues during the inspection and took clear photos for Preston to show me. ultimately I only had them fix one of the two issues. I had an aftermarket system that had wires getting rubbed by my new tires and they wanted $450 to fix. I was able to fix it with 2 connectors and shrink tubing and about 30 minutes of work.
my service was completed in a timely manner. Russ was very attentive and kept me informed of all service performed.
I couldn’t be happier with my purchase from Tonkin Hillsboro Dodge . I never felt pressured or rushed to make any quick decisions that I might regret later . Jeremy Dehaven and all the sales staff were true professionals and I would not hesitate to buy another vehicle from them.
Tonkin Hillsboro Chrysler Jeep Dodge RAM Service cost me $300 for incomplete diagnostics and a false battery diagnosis.
I brought in my 2018 Journey for an oil pressure code. They stopped the diagnostic and blamed the “original 7-year-old battery.” The battery was a NAPA Legend from 11/2023 — not original, and not failing.
They ran diagnostics on Wednesday and left the car until Friday — at which point the battery was dead. No parasitic draw test. No proper battery inspection. They ignored a known issue with the hands-free module, which throws voltage codes and causes battery drain — something I had previously brought to them for ... Read More DealerRater - Aug 4, 2025
I have now purchased two Ram's at this dealership. It has been a pleasure working with Danny Lucero and Jeremy Dehaven through both processes. After losing my last truck to a drunk driver, Danny did everything he could to ensure I recovered my warranty money and any other returnable payments. From there, they both put in a ton of effort in finding and securing my next vehicle. Working with these guys is an honest process, you don't have to play the game with them. Jeremy carries a load of insight on vehicles, and he is willing to use ... Read More DealerRater - Jul 16, 2025
Everyone I spoke to at the dealership was very kind and helpful. This was my first interaction with this dealership, and I now consider them to be my go to business when my Ram Promaster needs care.
Took my truck in for routine maintenance and a recall fix. All the work was completed in a timely manner and cost was slightly less than what was estimated. Carlos is friendly and great at communicating the status of the service.
Took my Ram 1500 in for an oil change today. Russ was quite helpful and friendly. He kept us informed all along the way, and service recommendations made by the technician, without any pressure to have that service performed immediately. it was a pleasure to work with Russ and all the folks at Tonkin Hillsboro CJCR.
My wife and I both purchased a Jeep at this dealership. We had the pleasure of working with Assaad and Danny. They went above and beyond to get us into the vehicles that we wanted. I would highly recommend this dealership. Sales as well as service are exceptional.
It was my first experience with this dealership. I had a problem with my car and the diagnosed the issues and let me know the cost and timeline to fix . Preston also updated Me regularly until the car was fixed
We have been bringing our Jeep to this dealership for many years now. Everyone is so friendly and are always willing to help with service needed. We worked with Preston last week and he is helpful and kind and kept in touch through the whole process.
Friendly service I was able to walk in for oil change and a recall.
Big thank you to Allan!! I can't tell you enough times how grateful we are, if you need a vehicle, Allan is your guy, he isn't your typical salesman, he listens to your needs and does everything he can to help your situation. I was worried about my credit, but they made it happen. Thank you all again!
They got it right the first time, unlike other dealers I have dealt with locally.
Service was Excellent! Carlos G was prompt, efficient, professional, and great to work with! Service was scheduled prior, truck was in the shop on time and completed early. Thank you Carlos! I also appreciate Shawn the service manager, while he was clearly extremely busy he still took a moment to stop and ask how everything was going and ensure I was being taken care of. Keep it up guys. Thank you Justin
Gordy helped me find my truck and went over and above helping me through the process, I will go back in my next vehicle.
Professional,got the 2021 Jeep renegade serviced 1 1/2 hours. Let me know what they were going to do.
My husband and I have purchased from this dealership before. We went in to sell them our Mustang. Which they bought at a fair to both of us price. But before we left we traded in our Buick and bought a Jeep Grand Cherokee Todd was great to work with no pressure and none of the back room drama. We recommend this dealership and especially recommend Todd.
I leased a new 2025 Wagoneer S Limited last night. As with all of my car purchases Randy May was outstanding. I went in to buy a used car and put a bunch of money down but after walking through some options with Randy I pulled the trigger on this beauty. Thanks CJRD and Randy for your decades of support. 👍
John and Todd helped me and my dad get the trucks of our dreams. Thank you so very much
This is a fraud company! There is absolutely no integrity! They are completely shamelessly deceiving customers! This is the worst car-buying experience I have ever had in my life! If I could give them a negative score, I would even think that zero would be the greatest compliment for them! On Monday afternoon, March 17, 2025, my wife and I went there. I wanted to purchase a 1500 RHO as a birthday gift for her. A middle-aged man greeted us. I forgot his name because he was not important in this matter. He first let us test drive a white one. He sat ... Read More DealerRater - Mar 23, 2025
Oddly enough- the sales team is great here but the service department is a hot mess. Delays, not returning phone calls, and not doing what they say they will do. It’s bad enough that I will never walk into that dealership again nor will I ever buy another Stellantis vehicle for the rest of my life. RIP Mopar
Whenever I use this garage, I come away feeling they really done everything they can for me and they give me great confidence. I always feel that my vehicle is well cared for. I appreciate them very much.
I purchased my Dodge Challenger when it was Dick's Chrysler Jeep Dodge and loved the dealership. I always had great customer service but that has changed since it's been taken over. Just okay service since then for oil changes (the last one took nearly 4 hours) and tires... Today was the LAST time I'll ever consider working with this dealership or recommending them. I called for a simple quote for BULBS for my Challenger headlights and was quoted $2500 for the entire headlight assembly. I called asking for the cost of replacement bulbs and installation. I did not call ... Read More DealerRater - Feb 4, 2025
Friendly and respectful service representative .Identified appropriate services with no pressure for added or unnecessary services.
Tonkin Hillsboro Chrysler Jeep Ram was speedy to get me in and my car was ready same day. Top notch service from the whole team at the dealership.
Great Service, done quickly, Service is great, management is wonderful highly recommended to friends and family
Because the scheduler and the service department don’t communicate it was a waste of time driving 2 hrs each way to find they couldn’t do the work . I am disappointed and will never travel there again . Disappointed totally and will never go there again .
Dear America,
There’s a Super Star employee in Tonkin's Service Department. Her name is Krysta Lemley. It is very rare to find an individual with such knowledge, skills, and great customer focus. She is driven to make sure her customers feel valued!
I’m pleased to be able to guide you to someone whose work achieves Quality Customer Care. Why, because Krysta cared about me through a tough repair.
Krysta’s actions speak loudly. Their mechanic (Robert) who replaced my entire rear differential took the time to show me what got damaged when the carrier bearing went out, ... Read More DealerRater - Dec 19, 2024
This is the 3rd car we have purchased from Jeremy DeHaven at this dealership. We drive over 40 minutes to specifically go here. It is an easy, professional transaction every single time. Jeremy has been there for a long time…he is friendly, dependable and quick to respond. I would highly recommend having them locate and sell you your next new or used car!
Randy May helped me get into my second Jeep! I returned to Tonkin Hillsboro (drove over 270 miles) to work with Randy once again on my purchase because he genuinely cares about his customers, he's extremely professional, and his depth of experience is evident. What an absolute pleasure and experience. I will continue to be a repeat [satisfied] customer - thanks again Randy!
Krysta Lemley, Service advisor, is one of the best people you have on staff whenever I bring my ram truck in for service. I always try to get her as my service advisor. Whether it be technical questions, she will always find the answer. I give her “10” across the board. She’s got a great personality. She listens to what you say, she gets the job done in a timely fashion. Always keeps you updated on the progress of your vehicle. Finishing your paperwork to get you on the road as quick as you can..It’s always a pleasure ... Read More DealerRater - Nov 19, 2024
Service was fast and efficient. Carlos Gutierrez was personable and kept me informed. Thank you!
Great dealership very happy with the buying process and how smooth everything was. Aiden was super helpful.
Went through Costco program. The Sales man gave me the reduced price. Very quick and efficient company. No high pressure to sale warranty or add ons. They even delivered the vehicle. Very pleased
they did great job fast accurate friendly love my jeep well run service department thankyou
Quality workmanship best Service Representative Allie was keeping me informed about my van as it was being worked on.
Very friendly staff, and helpful , would recommend them. And great service, on my car, and quick
Best service experience I have had. Timely and extremely courteous. Kept me in the loop with everything
It's been a great experience working with Jeremy at the Tonkin Hillsboro dealership as a repeated customer.
To be perfectly honest, I contacted many local dealerships locally and in the Portland, Washington, and even Idaho state areas looking for a fair trade-in towards a well maintained, low mileage Ford Transit Connect Titanium Van to use for my and other friends/vets visits to the VA hospital. Being somewhat physically limited I had to do my searching and communicating from home via phone and internet over the past two months and being somewhat incompacitated I realize that I'm not the easiest to deal with. As I had been lied to, misled and not treated fairly or honestly ... Read More DealerRater - Sep 20, 2024
Excellent service. Friendly staff. Couldn’t ask for a better experience.
very thorough leaves vehicle clean but never gets the unit done as they said they would
I worked with Jeremy DeHavan he was awesome and helped us find the right Jeep in our budget! We love our new Jeep!
Randy, May was our sales rep. He was very professional and patient with us. He didn’t try to push something on us. We didn’t want we appreciate I’d recommend Randy, to my friends and family to purchase a car from Tonkin.
Gordon was awesome! No pressure and has tons of experience. Really took the time to fight for the deal I wanted, and we got it!
The sales and the finance department of the Hillsboro jeep dodge store showed their true professionalism very thorough in my experience from the beginning to the end this dealership is a shining example of what other dealerships should follow definitely would be from here again
Courteous and efficient. ABC Def gh ij kl MN op quality job rs tu vx wyz
From the moment we made contact with Randy May at Tonkin we knew we had the right guy for our vehicle search. Not only is he very knowledgeable about cars etc. he is even more of a very nice guy. His demeanor is the best around. He listened to what we were looking for and put it all together while being just about as friendly as one could be. We highly recommend looking him up when you are ready to purchase another vehicle. Thank you so much Randy. We love our Jeep Cherokee Trailhawk.
Everyone here is great and helpful!
Carlos was a great service advisor helped me out with my oil change and was very open and clear with everything going on and didn’t try to upsell me on anything, this is where I go for all of my work on my dodge
Abbey was very helpful setting up a complicated recall appointment and the service team quickly resolved the issue.
Great all around experience!
They were professional and Friendly. They kept me up-to-date what was going on with my car, except for 2 days. They were unexpectedly off, but my car is great.
Service was excellent!
Great Service and professional technicians
Took my Gladiator in because it is throwing code B2199-16, which is for "Battery Voltage - Circuit Voltage below threshold". The dealer said this was due to the fact I added larger tires and lifted the truck. What?!? They wanted to charge me $550 for a Mopar tire contract (whatever that is) to flash the PCM. But I had already had this done, tire size had been updated, but they didnt even check. I told the Service Advisor this, so then he said this code happens when the truck sits for a couple days. First off, it never ... Read More DealerRater - Jun 11, 2024
I purchased a Jeep Wrangler Sahara from Jeremy over the weekend. He was very polite and the transaction went well. I would highly recommend Tonkin Hillsboro.
Excellent experience all the way around!
Everyone we dealt with for our purchase was absolutely fantastic, from Jon the sales manager helping to locate our unicorn, to Jeremy with our test drive and going over every option on the Jeep and getting us set up with apps and accessories, to Paul in financing. Our experience was a great one, not the usual impatient pushy sales and finance pressures that can be experienced at other dealerships. We left feeling great about the experience. Thank you again, we love our new Jeep.
Great service Krysta was great
I was so pleased with the way Krysta took care of us last year with another vehicle, that there was no question that I would be driving from Beaverton to Hillsboro for the repairs. She is professional, courteous and really knows what she's doing. Van problem was solved quickly.
Jackson Rodriguez is an excellent salesman and a delight to work with. It took us a few days to pull the trigger, but Jackson was happy to step in when our original salesman took the day off. He listened to what we wanted and made the process as smooth as possible. He advocated for us when a simple signing took a lot longer than we were told. Thanks for the help Jackson!